Privacy Policy

Last updated: May 10, 2026

NovoTile & Renovations Inc. ("NovoTile", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when you visit www.novotile.ca or contact us about our services.

1. Information we collect

We only collect information that you voluntarily provide when you contact us. This may include:

• Your name
• Email address
• Phone number
• Address or project location (if you provide it)
• Photos, measurements, or project details you share to request a quote or 3D design

We do not use cookies, analytics, advertising trackers, or third-party tracking pixels on this website.

2. How we use your information

We use the information you provide solely to:

• Respond to your inquiry or quote request
• Prepare your free 3D bathroom design
• Schedule consultations and project work
• Communicate with you about ongoing projects

We do not sell, rent, trade, or share your personal information with third parties for marketing purposes.

3. How we store and protect your information

Your inquiries are received by email and stored in our private business correspondence. We take reasonable steps to keep your information secure and to limit access to authorized personnel only. We retain your information only for as long as necessary to provide our services and to comply with our legal obligations.

4. Sharing with third parties

We may share limited information with trusted service providers strictly to deliver our services to you — for example, with suppliers when ordering specific tile or stone for your project. These providers are not permitted to use your information for any other purpose.

We may also disclose information if required by law, court order, or legitimate request from public authorities in Canada.

5. Your rights

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA), you have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Withdraw consent and request deletion of your information, subject to legal limitations

To exercise any of these rights, contact us using the details below.

6. Children's privacy

Our services are intended for adults. We do not knowingly collect information from individuals under the age of 18.

7. External links

Our website may contain links to third-party sites (such as our Facebook page). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

8. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of our website after changes are posted constitutes acceptance of those changes.

9. Contact us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

NovoTile & Renovations Inc.
Victoria, British Columbia, Canada
Phone: (778) 676 7365
Email: vovafitel777@gmail.com